Target in Rosemont, IL Open now

Reviews about Target

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  August 23, 2019, by Viviana Casique
  I have worked a long time in retail so when I usually talk about a store I try to point out their positive qualities. I've never talked about a store because of how horrible it is. But tonight oh my tonight I'll never ever forget. And I'll make sure this doesn't happen to anyone ever again. I've never had a Cashier/Manager treat me with such diagusting treatment and with such condescending tone and attitude as tonight. I am never the one to ever argue back or diaagree on Things, But tonight, tonight was different and tonight it got to me. I was using coupons that I printed from Targets online website...as I scanned my items and coupons in, it asked me to call over a cashier for help. So I did, the 1st cashier (near me there at the moment) proceed to help me and said I didn't scanned the other 3 coupons I tough I had originally scanned.So she had to look back and go over all my transaction. So at that point I told her "can we clear out the whole transaction and can you help me I want to make sure I am doing it rite" (since we had a few people waiting to also check-out) so she did. We started scanning my Items and coupons when another worker walks over and starts to look at my coupons and starts to "help" and she stops and says "we can't take these coupons". Me "what? Why not?" Cashier #2 MELISSA to be exact replies with a " Because they are paper"...... Me confused reply with "yes it's paper, how else would I print them? Why wouldn't you take them? I always print coupons at home, and these coupons are from your online website" she replied once again " we can't take them because they are paper" so I told her can you please call your manager... So she did as the "MANAGER" walked over she yelles out loud " Rite we cant take these becauzs they are paper" ERICK THE MANAGER replies with "YES WE DONT" 1. Without being near 2. Without looking at my coupons. I couldn't believe what i was hearing. So i proceed to ask ERICK THE MANAGER "when you buy tickets or anything ONLINE how do ypu print it and take it to the store? On paper correct?" Erick then is lisenting to me but also rolling his eyes as i am speaking and questioning him about how would he go about printing things from online" I didn't understand what they meant by paper (even though they scanned perfectly fine). I told Erick and Melissa they were ridiculous for saying i couldnt take my "COUPONS printed out of PAPER" At that point ERICK THE MANAGER tells "YOU CAN LEAVE WE DONT WANT YOUR SERVICE HERE YOU MAY LEAVE NOW" I COULDN'T BELIEVE he told me to leave and he refuse for me to proceed my check out after questioning him about the coupons and for him to give me an explanation or show me what MELISSA meant by paper or if he can tell me were or how to print online coupons with other then PAPER ON TOP OF IT ALL I get kicked out and refused service. I cannot believe this is the kind of treatment you guys give your costumers. My husband and I have Target Credit and we shop at target on a daily and I cannot believe what i just experienced. Not only did I get kicked out alone I got kicked out with my 3 children.... tonight was unbelievable. And I will never ever shop at that location again and I will never ever recommend anyone to shop here. As I walked out other costumers who walked out as the same time as me told me outside how WRONG ERICK WAS BY KICKING ME OUT AND HOW HE MADE NO SENSE ABOUT THE "PAPER COUPONS"